Shipping policy

ORNAMENTAL AQUACULTURE LOGISTICS & COMPLIANCE

At TAN AQUALIFE (A Venture of Sams Discus India), live ornamental fish, exotic marine species, and delicate aquatic livestock receive specialized bio-secure logistics. Every dispatch is handled with scientific precision, thermal stabilization, and medical-grade oxygen pressurized packaging to ensure resilient vitality upon arrival.

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Air Cargo Express

12–24 Hours airport-to-airport direct transit across Indian metros.

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Styrofoam Thermal Boxes

Heavy-density insulated coolers defending against temperature swings.

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Pure O2

Pressurized pure oxygen ensures up to 48 hours respiration buffer.

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Mon & Friday Dispatch

Scheduled dispatches for Economy Shipping.

1. Pre-Dispatch Health Conditioning & Fasting

To eliminate shipping water contamination, all ornamental and discus fish undergo a mandatory 48 to 72-hour fasting and health quarantine in dedicated pre-dispatch conditioning tanks prior to boxing.

  • Cleanses the digestive tract and prevents toxic ammonia buildup in transport water.
  • Final visual inspection ensures radiant coloration, clear fins, and zero parasite presence.

2. Domestic Shipping Across India (Pan-India)

Domestic live fish consignments are fulfilled using the safest available transport mode based on your geographic location:

  • Air Cargo (Airport-to-Airport): Recommended for all metro cities and tier-1 destinations (Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Kolkata, Ahmedabad, Kochi, Guwahati). Consignments arrive within 12 to 24 hours. The consignee collects the thermal parcel directly from the airport cargo terminal using the Air Waybill (AWB) number. (100% Live Guarantee)
  • Express Railway Parcel Service: Utilized for direct railway junction cities with reliable express routes. Shipments are loaded into suitable trains and arrive within 24 to 48 hours for parcel office collection at the destination city.
  • Dedicated Express Road / Bus Transport: Applicable for Maharashtra, Bangalore, Hyderabad, Kolhapur, Goa, Ahmedabad, Rajkot. Locations with overnight direct transport.
⚠️ Important Economy Domestic Dispatch Schedule: Live fish orders are dispatched exclusively on Mondays, and Friday.

3. International Shipping & Cross-Border Live Fish Export

  • Mandatory Documentation: Every export consignment is accompanied by an official Veterinary Health Certificate, Master Air Waybill (MAWB), Commercial Invoice, and Consignment Packing List.
  • Export Packaging Standards: Multi-layer puncture-resistant polyethylene bags pressurized with 100% pure oxygen with a 60-hour survival buffer, export-grade heavy-density Styrofoam thermal coolers, and cargo strapping.
  • Consignee Import Responsibilities: International clients must provide a valid import permit or aquaculture license as required by their home country’s customs authority. Custom clearance at the destination airport is the responsibility of the consignee or their authorized customs clearing agent.
  • International Inquiries & Quotations: Minimum Order Quantities (MOQ) and freight estimates vary by flight availability. For custom export orders, contact our export division at tanaqualifeindia@gmail.com.

4. Packaging & Thermal Protection Architecture

Our bio-secure packaging protocol incorporates three layers of transit defense:

  • Primary Layer: Double-bagged, leak-proof polyethylene fish bags filled with balanced, conditioned water and pressurized with medical-grade oxygen.
  • Thermal Layer: High-density molded Styrofoam thermal cooler boxes that shield livestock from extreme weather fluctuations.
  • Seasonal Temperature Regulation: Insertion of certified heat packs during winter or insulated cooling gel packs during summer months.

5. Safe Acclimation Instructions for Receivers

Immediate steps to follow as soon as you receive your parcel:

  • Do NOT open the fish bag immediately upon arrival. Float the sealed bag in your aquarium for 20–25 minutes to equalize water temperature.
  • Use a drip acclimation kit or gradually add small quantities of your tank water into the bag over 30 minutes to match pH and TDS.
  • Gently net the fish into the aquarium; never pour shipping water into your established display tank.

Have Questions Regarding Transit Routes or Export Orders?

Our live dispatch team provides real-time airway bill tracking and acclimatization Procedures

Chat on WhatsApp (+91 89990 96673)