Privacy policy

At TANAQUALIFE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or purchasing our products, including ornamental fish, marine livestock, aquarium accessories, and related services.

Information We Collect

When you interact with TANAQUALIFE, we may collect the following information:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely through trusted payment providers)
  • Order history
  • Information related to your aquarium setup or preferences (when voluntarily provided)
  • Website usage data, including cookies and analytics

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Provide customer support and after-sales assistance
  • Send order confirmations, shipping updates, and service-related communications
  • Inform you about new products, special offers, and promotions (you may opt out at any time)
  • Improve our products, website, and customer experience
  • Comply with applicable legal and regulatory requirements

Sharing of Information

Your personal information is never sold or rented to third parties.

We may share limited information only when necessary to:

  • Process payments through secure payment gateways
  • Deliver your orders through trusted shipping and logistics partners
  • Comply with legal obligations or government authorities where required by law
  • Protect the rights, property, or safety of TANAQUALIFE, our customers, or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable security practices, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and maintain business records in accordance with applicable laws.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information, where legally permissible
  • Opt out of receiving promotional communications

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance website functionality. You can manage or disable cookies through your browser settings.

Changes to This Privacy Policy

TANAQUALIFE reserves the right to update this Privacy Policy at any time. Any changes will be published on this page, and the revised policy will become effective immediately upon posting.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

TANAQUALIFE
Ground Floor, Gat No. 27/B, NH166D, Post Kamarli, Pimpalgaon, Raigad, Maharashtra 402107, India

Email: tanaqualifeindia@gmail.com
Phone: +91 8999096673